Lily Lopez

At Spirit Airlines LAX Terminal, the employees offered quick, courteous service. Staff members were friendly and willing to assist with any questions or issues from check-in to boarding. They assisted travelers through self-service kiosks and offered help as necessary, being professional and courteous in spite of the busy environment. Gate agents managed boarding efficiently and offered informative announcements. All things being equal, the staff's professionalism and calm demeanor made for a hassle-free experience, proving a strong commitment to customer service even in a budget airline setting.