Exploring LLM evaluations and benchmarking
Explore LLM evaluation and benchmarking essentials - ethical, factual, and performance assessments - with a step-by-step W&B Weave tutorial for AI leads.
Created on August 11|Last edited on November 3
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LLM evaluation is the process of assessing a language model's performance on various tasks and criteria. It is crucial for understanding an LLM’s capabilities and ensuring it meets desired performance, safety, and ethical standards before deployment.
Proper LLM evaluation provides insight into a model’s reliability, accuracy, speed, and behavior in real-world scenarios. In practice, this involves using standardized tests (benchmarks), custom metrics, and tools to measure aspects like language understanding, reasoning, factual accuracy, and bias. By utilizing robust evaluation frameworks, developers and organizations can compare different models and prompts, fine-tune models to their specific needs, and identify issues (such as hallucinations or inappropriate outputs) early in the development cycle.
Ultimately, LLM evaluation forms the backbone of responsible AI deployment, bringing order and objectivity to the otherwise subjective task of judging a model’s performance.
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Table of contents
The role of benchmarks and toolsWhat is LLM evaluation, and why is it important?Key challenges in LLM evaluationExploring LLM benchmarksWhat are LLM benchmarks and how do they function?Categories of LLM benchmarksLimitations of LLM benchmarks and how they affect evaluationEvaluating ethical and safety aspects of LLMsKey considerations and methodologiesEvaluating factuality in LLMsChallenges and methodologiesTutorial: Using W&B Weave for LLM evaluationCell 0: Prerequisites and setup checkCreate and run a basic evaluationPrompt variation testingSafety and bias evaluationProduction monitoring setupAlternative use cases for W&B WeaveConclusion
The role of benchmarks and tools
LLM benchmarks are standardized evaluation sets that reveal an LLM’s strengths and weaknesses, enabling apples-to-apples comparisons between models. They help answer questions like “Is this model suitable for my use case?” by testing capabilities such as language comprehension, problem-solving, or code generation. However, benchmarks alone are insufficient – specialized LLM evaluation tools are necessary to run these tests efficiently and accurately interpret the results. Tools like OpenAI’s Evals framework, Hugging Face’s evaluation platform, and Weights & Biases’ W&B Weave support the evaluation process by providing declarative APIs, visualization dashboards, and automation for continuous testing.
In this article, we will dig into the details of LLM evaluations, discuss various benchmark categories and challenges, and guide you through a tutorial using W&B Weave – a flexible toolkit that enables the evaluation and monitoring of LLM-powered applications, from experimentation to online production monitoring.
What is LLM evaluation, and why is it important?
LLM evaluation is the process of measuring how effectively large language models perform assigned tasks, verifying they satisfy established quality benchmarks and business objectives. It encompasses testing the model’s text comprehension and generative abilities, as well as assessing output accuracy, relevance, and consistency. This evaluation is crucial for developing robust, high-performance LLM applications.
Key reasons why LLM evaluation matters include:
- Measuring core capabilities: Evaluations tell us how well an LLM understands language, answers questions, follows instructions, solves problems, etc. For example, does the model correctly interpret a user’s question and produce a useful answer? Without evaluation, we wouldn’t know if a model’s impressive demo translates into consistent performance across many queries.
- Ensuring quality and accuracy: By testing on benchmarks with known answers or quality standards, we can quantify correctness (e.g., percentage of questions answered correctly). This is crucial for applications like customer support or medical advice, where accuracy and factual correctness are non-negotiable.
- Identifying weaknesses and blind spots: Evaluation helps uncover areas where the model struggles – perhaps it fails at logical reasoning puzzles or tends to “hallucinate” facts in a certain domain. Knowing these weaknesses allows developers to address them (through fine-tuning or prompt engineering) before the model is deployed.
- Ethical and safety checks: LLM evaluation isn’t only about raw accuracy. It’s also about making sure the model’s outputs are safe and aligned with human values. This means evaluating whether the model produces harmful, biased, or misleading content when prompted in various ways. Proactively testing for these failure modes is critical for responsible AI use.
- Comparing and selecting models: With numerous LLMs available, stakeholders must decide which model to use for a specific task. Standardized evaluations provide an objective basis for comparing models on metrics such as knowledge, reasoning, and speed. They enable informed decisions – for example, choosing a model that might be slightly less accurate but much faster or cheaper to run, depending on project needs.
- Building user trust: Ultimately, robust evaluation builds trust. Businesses and end-users can trust an AI system more if there’s evidence (via evaluation results) that it’s been rigorously tested for quality, bias, and safety. In high-stakes domains (healthcare, finance, etc.), demonstrating that an LLM has passed relevant benchmarks and stress-tests is often necessary for adoption.
LLM evaluation is essential for ensuring models are effective, reliable, and safe for their intended use. It moves AI development from guesswork to a more scientific process, where improvements can be measured and verified. As has been said before, “traditional metrics fail to capture the nuanced capabilities of these complex systems”, so the right evaluation approach is not optional – it’s essential for responsible AI deployment.
Key challenges in LLM evaluation
Evaluating LLMs is challenging due to the very nature of these models and their outputs. Unlike a simple classifier, an LLM generates open-ended text, which can vary wildly each time – even for the same input. This introduces unique obstacles in designing fair and meaningful evaluations:
- Non-deterministic outputs: LLMs are stochastic; they may produce different answers every time, especially if the prompts are creative or ambiguous. This makes consistent evaluation hard. For instance, if you ask an LLM to write a short story, it could come up with countless valid stories. How do we score such free-form output reliably? Traditional metrics, which expect one “correct” answer, struggle here.
- Capturing semantic nuance: A big challenge is that simple automated metrics often fail to capture what we care about in language. Overlap-based metrics, such as BLEU or ROUGE (commonly used in machine translation or summarization), may not accurately reflect the true quality of LLM outputs. An LLM could paraphrase an answer in a novel way that doesn’t word-match the reference but is still correct. Conversely, it might have high word overlap but miss the point. Thus, evaluating meaning and usefulness requires more advanced metrics (e.g., embedding-based similarity, or having another AI/Human judge the output).
- Lack of ground truth for open tasks: For open-ended tasks like creative writing or brainstorming, there isn’t a single “ground truth” answer. Evaluators must rely on subjective criteria (like coherence, style, creativity), which are difficult to automate. Even for factual questions, the model's knowledge cutoff might differ from the evaluator’s sources. This makes evaluation design tricky – one must carefully curate prompts and acceptable answers.
- Context and prompt sensitivity: LLM performance can be highly sensitive to how a question is phrased or the context provided. A model might answer a question correctly when phrased one way but falter if the same question is phrased slightly differently. Capturing this nuance requires robust testing across variations, and possibly evaluating prompt techniques themselves. It also means non-experts might get different results than experts who know how to prompt well, complicating evaluation.
- Multi-dimensional evaluation (beyond accuracy): Modern LLM evaluation spans multiple axes – not just whether the content is correct, but also whether it’s safe, unbiased, relevant, well-reasoned, concise, etc. Balancing these is challenging. A model might score high on factual accuracy but might occasionally use an offensive term or reveal private info – failing a safety metric. Evaluators must juggle these dimensions. For example, the HELM benchmark from Stanford explicitly evaluates metrics such as bias and toxicity, in addition to accuracy.
- Data contamination and bias in benchmarks: One practical issue is that benchmarks can be “leaked” into the model’s training data (known or unknowingly). If an LLM has effectively seen the test data during training, it can score unrealistically high, giving a false sense of capability. This data contamination problem requires constant vigilance (e.g., filtering test queries out of training data). Additionally, benchmarks themselves may carry cultural or gender biases (for example, if all examples assume certain stereotypes). An LLM might look “biased” on such a test even if the issue is with the test. Careful curation of evaluation data is needed to ensure fairness.
- Rapid model progress makes benchmarks obsolete: The field moves so fast that a benchmark can become “too easy” once new models arrive. For instance, the original GLUE benchmark was quickly surpassed by advanced models, necessitating the development of SuperGLUE. There’s a constant need to update or create harder benchmarks as models improve; otherwise, evaluation results plateau near perfect scores without differentiating newer models. What was challenging last year might be solved now, so evaluations must evolve or risk “rapid obsolescence”.
- Human evaluation cost and variability: When automated metrics fall short, we turn to human judges to rate LLM outputs (for coherence, helpfulness, etc.). Humans are the gold standard for many nuanced judgments, but this process is slow, costly, and prone to rater subjectivity. Different people might grade the same answer differently. Aggregating human feedback (and possibly training models to predict human preferences) is an ongoing challenge in LLM eval.
- Evaluating reasoning processes: A newer challenge is evaluating how an LLM arrived at an answer, not just the final answer. Techniques like chain-of-thought prompt the model to show its reasoning steps. Assessing these steps for logical validity or errors is complex. An answer might be correct by luck even if the reasoning was flawed, or vice versa. We need methods to score the reasoning process itself (some research uses another AI to judge reasoning steps).
Given these challenges, practitioners have developed specialized methodologies for LLM evaluation. This includes using multiple metrics in combination, performing “LLM-as-a-judge” evaluations (letting an AI model critique another’s output), and maintaining a separation between model evaluations vs. system evaluations (more on this shortly).
The bottom line is that LLM evaluation is challenging, and one must utilize a combination of tools, metrics, and human insight to do it effectively. This is precisely why frameworks like W&B Weave have emerged – to help streamline this complex process by providing a declarative, reproducible way to measure what matters in your LLM application.
Exploring LLM benchmarks

What are LLM benchmarks and how do they function?
LLM benchmarks are standardized tests or datasets designed to evaluate and compare language models on specific tasks. They function much like exams for AI – a benchmark provides a set of inputs (questions or prompts) along with an objective way to judge outputs (either expected answers or scoring criteria). By running an LLM on a benchmark, we can quantify its performance (e.g., “Model A got 85% of the questions right on this test, whereas Model B got 90%”). Benchmarks are typically curated by researchers to target various abilities of language models.
A classic example is GLUE (General Language Understanding Evaluation), a collection of nine different language tasks that include sentiment analysis, textual entailment, and sentence similarity. A model’s scores on GLUE provide an overview of its basic language understanding capabilities. Another well-known benchmark is MMLU (Massive Multitask Language Understanding), which spans 57 subjects, ranging from mathematics to history – it tests a model’s broad knowledge and problem-solving abilities in a multiple-choice format. In each case, the benchmark provides the tasks and a consistent method for scoring them, allowing any model to be evaluated under the same conditions.
The value of benchmarks lies in standardization and broad coverage. They reveal the strengths and weaknesses of a model, enable it to be compared with others, and create a basis for informed decisions. If one model outperforms another on a factual Q&A benchmark like TruthfulQA, it’s a good indication that it’s better at avoiding false or misleading statements. Benchmarks often come with leaderboards, where new models (from research papers, etc.) are ranked by their scores – this competitive aspect has driven rapid progress in the field.
However, it’s important to interpret benchmark results with care. A high score on a benchmark means the model did well on that specific test, but it might not guarantee real-world excellence (due to possible test narrowness or the model overfitting to that style of questions). That said, many benchmarks are quite predictive of overall capability. For instance, models that do well on BIG-Bench (a very diverse collection of over 200 tasks) tend to be strong general performers. Benchmarks also help pinpoint what a model is good at – some are focused on reasoning, some on common-sense, some on coding, etc. By selecting relevant benchmarks, you can evaluate a model on the dimensions you care about (e.g., if you need a coding assistant, you’d check the HumanEval benchmark, which measures code generation accuracy).
LLM benchmarks serve as the yardsticks for measuring AI model performance. They standardize evaluation by providing fixed test sets and scoring methods, enabling apples-to-apples comparison between different models and even different versions of the same model. As a CIO article succinctly puts it, “LLM benchmarks are the measuring instruments of the AI world. They test not only whether a model works, but also how well it performs its tasks.”.
Categories of LLM benchmarks
LLM evaluation benchmarks can be grouped into broad categories based on the aspect of performance they measure. According to industry analyses, there are about seven key categories that cover most evaluation needs. Below, we summarize each category and its focus, with examples of prominent benchmarks:
- General language understanding: These LLM benchmarks evaluate core NLP skills, including comprehension, inference, and basic knowledge. They often combine multiple sub-tasks to give a general score. For example, GLUE evaluates fundamental tasks (sentiment classification, entailment, etc.) to ensure an LLM has basic language competency. SuperGLUE is a harder successor including more complex questions and commonsense reasoning tasks. MMLU (Massive Multitask Language Understanding) encompasses a wide range of subjects (57 in total) to assess how well models generalize their knowledge across different domains. And BIG-bench (Beyond the Imitation Game) is a crowdsourced collection of over 200 tasks, ranging from traditional to highly creative ones, probing everything from logical reasoning to creative writing. This category ensures an LLM has well-rounded language understanding and can handle a mix of everyday tasks.
- Knowledge and factuality: Benchmarks here focus on an LLM’s ability to produce truthful, correct information and not fall for misconceptions or fabricate facts. A prime example is TruthfulQA, which poses challenging questions that often tempt models into providing common misconceptions as answers. It checks if the model can avoid asserting falsehoods that sound plausible. Another is FEVER (Fact Extraction and Verification), where the model must decide if a given statement is supported or refuted by evidence. These benchmarks assess whether a model possesses factual knowledge and whether it can avoid hallucinating (inventing facts). Modern factuality evaluations also include reference-free methods – for instance, using the model’s self-consistency (asking the same question in different ways to see if it’s consistently correct) and hallucination detection metrics to spot unfounded claims. Research has found that some automated factuality metrics correlate well with human judgments – e.g., QAG (Question-Answer Generation), which breaks a statement into questions and checks the answers, is effective at scoring factual correctness. Overall, this category is crucial for applications like question-answering systems, virtual assistants, or any scenario where factual accuracy is paramount.
- Reasoning and problem-solving: These benchmarks test an LLM’s logical reasoning, math skills, and step-by-step problem-solving ability. They often involve puzzles, math word problems, or multi-hop questions. For example, GSM8K is a benchmark of grade-school math problems that require reasoning through each step (not just recalling facts). MATH benchmark goes further, including competition-level mathematics problems. Big-Bench Hard (BBH) is a subset of tasks specifically curated to be challenging and require advanced reasoning or a nuanced understanding. These benchmarks evaluate whether an LLM can “think through” a problem – can it perform logical deduction, handle multi-step scenarios, and maintain coherence in reasoning? Methods like chain-of-thought prompting (where the model is asked to explain its reasoning) have been used in conjunction with these tests, and interestingly, having models generate their reasoning has improved performance and allowed evaluators to see whether the model truly understands a problem or is just guessing. A strong performance in this category indicates that an LLM can be trusted for tasks such as complex decision support or analytical question answering.
- Coding and technical skills: With the rise of using LLMs as coding assistants, specific benchmarks have been developed to measure code generation and understanding. HumanEval is a popular benchmark where models must generate correct Python code to pass a set of unit tests for each problem (originally introduced with OpenAI’s Codex). MBPP (Mostly Basic Programming Problems) is another dataset of coding tasks of varying difficulty. These benchmarks typically verify that the code compiles/runs correctly, producing the expected outputs (functional correctness). Metrics like pass@k (the probability that at least one of k generated solutions is correct) are used. More advanced coding benchmarks also look at code quality: efficiency, adherence to style, or security issues. For instance, a code benchmark might fail a solution that works but is extremely inefficient. In summary, this category evaluates an LLM’s ability to write syntactically correct, logical code and even fix or explain code – valuable for software development tools and automation of simple programming tasks.
- Ethical and safety alignment: Benchmarks in this category assess whether models adhere to ethical guidelines and generate safe, non-harmful outputs. They intentionally test the model with potentially problematic prompts to see how it responds. For example, RealToxicityPrompts presents the model with prompts containing hate speech or insults to evaluate whether the model continues with toxic language or responds in a civil manner. AdvBench (Adversarial Benchmark) throws jailbreaking attempts and tricky inputs at the model to see if its safety guardrails can be bypassed – this may include prompts that attempt to trick the model into revealing confidential information or violating policies. There are also ethical dilemma benchmarks, such as ETHICS, which pose moral questions or scenarios to determine if the model’s answers align with human values and moral principles. In addition, some organizations conduct red team evaluations, where experts actively attempt to cause the model to misbehave (e.g., produce disallowed content) in a systematic manner. A high-performing model in this category will refuse or safely handle harmful requests and not exhibit unfair biases or extremist views. This is increasingly important as LLMs get deployed in user-facing applications – strong governance and alignment are needed so that the AI’s behavior stays within acceptable ethical bounds.
- Multimodal understanding: These LLM benchmarks evaluate models that handle not only text but also other modalities, such as images (and sometimes audio or video), in combination with text. As AI systems expand beyond text (e.g., an AI that can analyze an image and answer questions about it), multimodal benchmarks test those capabilities. MMBench, for instance, might require a model to interpret an image or a diagram and then answer questions or describe it, combining visual and textual reasoning. Another example is document understanding tasks where a model must read a PDF with text and tables and answer questions – requiring integration of text and visual layout. Key skills measured include cross-modal alignment (how well the model links what it reads to what it sees) and visual reasoning. These benchmarks often use metrics such as accuracy on visual question-answering or image captioning correctness. They ensure that if an LLM is augmented with vision (like OpenAI’s GPT-5), it’s properly evaluated on those abilities too. Balanced performance across modalities (not just excelling at text and struggling with images, or vice versa) is the goal.
- Industry-specific benchmarks: Different industries have specialized requirements, so custom benchmarks have emerged for domains such as medicine, finance, or law. In these domains, the terminology is specialized, and mistakes can be costly. For example, MedQA and MedMCQA evaluate a model’s medical knowledge and clinical reasoning using examination-style questions a doctor might face. A model in healthcare is expected not only to recall facts but also to apply them accurately to patient scenarios. In finance, a benchmark might test an understanding of financial reports or the ability to perform accurate calculations on financial data – one example is FinanceBench, which specifically checks if models correctly compute key metrics, such as ratios, or accurately interpret financial statements. For legal applications, LegalBench or CaseHOLD present legal text processing tasks, assessing if the model can identify relevant case law or interpret legal arguments. These specialized benchmarks are critical for high-stakes use, as they typically require a higher standard of accuracy and sometimes incorporate compliance checks (for example, a financial benchmark might flag an answer that would violate regulations). They indicate whether an otherwise strong general model is truly ready for domain-specific deployment or if fine-tuning/additional training are needed.
Together, these categories ensure a comprehensive evaluation of an LLM. A well-rounded model will perform decently across many of these categories, whereas a more specialized model might excel in one (such as coding) but struggle in others. Depending on your application, you might place more weight on certain categories. For example, if you’re building a coding assistant, the coding benchmarks and general language understanding are most relevant, while if you’re building a customer service bot, you care a lot about general understanding, factuality, and ethical safety.
It’s also worth noting that no single benchmark can tell the whole story – each has limitations (as discussed earlier). That’s why the trend is toward evaluating the LLM on multiple benchmarks and even creating leaderboards that aggregate various metrics for a more holistic picture. The field is also moving toward challenge benchmarks that evolve (like BIG-Bench, which is continually updated) to stay ahead of new models.
Limitations of LLM benchmarks and how they affect evaluation
While benchmarks are indispensable, it’s important to understand their limitations so we interpret results correctly and supplement them where needed:
- Benchmarks are not comprehensive: Any given benchmark typically covers only a subset of tasks. An LLM might score well by specializing in those tasks without actually being generally capable. For instance, a model could be trained to excel at a popular benchmark’s style – yielding impressive scores – yet fail at slightly different problems not on the test. This is why relying on a single number from a single benchmark can be misleading. Good evaluation uses multiple benchmarks to cover different angles, but even then, there will be gaps (for example, maybe no benchmark tests humor generation or long-term conversation consistency yet, but those could matter in your application).
- Risk of overfitting to benchmarks: When a benchmark becomes the de facto measure of progress, there’s a risk that developers end up tailoring models to it (consciously or not). This can inflate scores without true general improvement – the model might be “gaming” the test, so to speak. As mentioned, if any benchmark data leaks into training, the model’s performance is not reflective of its real understanding, but rather memorization. This is why leaders in the field treat benchmark results with healthy skepticism and also perform system evaluations (real-world simulations) to validate performance.
- Data contamination and outdatedness: We touched on contamination – if test data appears in training corpora, the benchmark is compromised. Another issue is that some benchmarks become easier over time as models get bigger and are trained on more data (which may include solutions to those tasks). Also, factual benchmarks can become outdated (e.g., a question about a current event will have a different answer a year later). If an LLM is evaluated on a benchmark from 2021 about “current events,” a newer model with a knowledge cutoff of 2023 might paradoxically do worse if the facts changed. Evaluators must ensure the content is up-to-date or at least static and known by all models being compared.
- Limited generalizability of results: A model being “best on benchmarks” doesn’t always translate to best in production for a specific use case. Benchmarks are often academic and don’t capture messy real-world inputs (full of typos, slang, context switching, etc.). They may also fail to capture dynamic interactions – many benchmarks are single-turn QA or classification tasks. However, in a real conversation with a user, the model’s ability to maintain context over multiple turns or handle unexpected inputs is critical. These are better assessed with interactive evaluations or user studies. So, benchmark results should be combined with system evaluations (testing the entire application or model in realistic conditions).
- Bias in benchmarks: If the benchmark dataset isn’t well-balanced, a model might appear to have a bias that, in reality, is inherited from the data. For example, if a question dataset predominantly features male pronouns in certain professions, a model might score lower on female references simply because of its exposure. It’s important to audit benchmarks themselves for representativeness. Community efforts (like BIG-Bench) try to include diverse tasks created by a wide range of people to mitigate this, but no dataset is free from bias.
- Interpreting scores requires context: If Model X scores 5 points higher than Model Y on a benchmark, is that a significant difference? Depending on the benchmark variance and how close to human-level the scores are, a few points may not be significant. Additionally, some benchmarks have an upper limit (ceiling) that is still far below human performance, so a high score does not necessarily mean the model is as good as a human. Conversely, some benchmarks (like older reading comprehension tasks) are so saturated that even a mediocre model can get nearly 100%, giving a false sense of security. Knowing the state-of-the-art and human baselines for each benchmark is helpful in judging what a score implies.
- Constantly evolving landscape: New benchmarks and evaluation methods are emerging (for example, ones for multimodal, or for interactive dialogue, or using GPT-5 as a judge of other models). It’s a moving target. This means evaluation is an ongoing process, not a one-time checklist. What was sufficient last year might need updating this year. Practitioners must stay informed about new evaluation standards – like the recent push for “holistic evaluation” (HELM) that covers a model’s performance across many axes, including robustness, fairness, and calibration. The good news is that the community often openly shares benchmarks and results, so keeping track of leaderboards and reports (or using tools that integrate new benchmarks) can help stay up to date.
LLM benchmarks are powerful tools that allow us to quantify model performance objectively, but they should be used with an understanding of their limitations. The best practice is to use a combination of benchmarks (to cover different skills) and to complement them with custom tests relevant to your specific application scenario. In other words, use benchmarks to get a broad sense and compare models, but also evaluate the model within your system (perhaps using your own dataset of real queries or an online A/B test with users). This dual approach – model evaluations vs. system evaluations – ensures you capture both the general capability and the specific effectiveness of the model in its intended environment.
Evaluating ethical and safety aspects of LLMs
Key considerations and methodologies
When it comes to ethical and safety evaluation of LLMs, the goal is to ensure that models do not produce harmful content, do not reinforce unfair biases, and generally operate within the bounds of acceptable and legal behavior. This is a critical part of LLM evaluation, especially as such models are deployed in user-facing products. Key considerations include evaluating for toxicity, bias/discrimination, misuse (e.g., giving illegal advice), privacy violations, and alignment with human values.
Methodologies to evaluate these aspects typically involve a mix of automated tests and human review:
- Curated stress tests (red teaming): Developers create (or employ experts to create) a set of adversarial prompts designed to probe the model’s behavior on sensitive topics. For example, prompts might include hate speech to see if the model responds with hate speech, or instructions on how to perform an illegal action to see if the model complies. Anthropic, for instance, has pioneered “red teaming,” where professional testers systematically attempt to jailbreak or trick the model. The model’s responses are then evaluated: Does it refuse appropriately? Does it output disallowed content? The percentage of unsafe completions can be a metric. Benchmarks like AdvBench aggregate such adversarial prompts to compare models’ resilience to attacks.
- Toxicity and bias metrics: There are automated classifiers (like Perspective API or hate speech detectors) that can score a given text on toxicity, sexual content, bias, etc. By running a model’s outputs through these classifiers at scale, one can quantify how often the model produces offensive or biased content. For example, the RealToxicityPrompts benchmark provides a range of prompts that may lead models to produce toxic outputs; an evaluation measures the fraction of completions that contain toxicity above a threshold. Similarly, prompts can be designed to test gender/racial biases (e.g., asking the model to complete sentences like “The nurse said ___” to see if it assumes a gender). While these automated detectors aren’t perfect, they give a rough gauge that can be compared across models.
- Ethical dilemma and value alignment tests: Some evaluations check if a model’s choices align with human ethical judgments in tricky scenarios. The ETHICS benchmark, for instance, asks models questions covering moral concepts (justice, virtue, etc.). Another approach uses QA-style formats, like asking “Should one lie to protect a friend’s feelings? Why or why not?” and comparing model answers to human-preferred answers. We can also leverage LLM-as-judge here: for example, use GPT-5 to evaluate the ethicality of another model’s outputs using a rubric (this must be done carefully, but it’s being explored). The idea is to identify and address issues such as extreme or insensitive moral reasoning in models.
- Monitoring refusal and compliance behavior: Aligned LLMs are supposed to refuse certain requests (like those for violence, self-harm tips, etc.). Evaluating safety includes checking that the model does refuse in those cases and does not refuse legitimate requests. This can be done by issuing a battery of known disallowed prompts and verifying that the model appropriately responds by stating it cannot comply (and that its refusal style is polite and on-policy). On the other hand, provide harmless prompts and ensure the model doesn’t incorrectly refuse. The consistency and correctness of these behaviors are part of safety eval.
- Human feedback and rating: Ultimately, human evaluators are often brought in to judge the model’s outputs on ethical dimensions. For example, a human might review a sample of model responses and label any that are offensive, biased, or problematic. If a model is being fine-tuned for alignment (such as RLHF), those human ratings serve as the signal used to improve the model. Even after deployment, having humans spot-check or review flagged conversations is an evaluation (and mitigation) strategy. The fraction of outputs that humans flag as unacceptable is a direct metric.
- Continuous and dynamic evaluation: One challenge is that the concept of “ethics” is broad and evolving. New kinds of exploits or sensitive issues can emerge (e.g., a previously untested social issue). Hence, safety evaluations need to be continuous. Tools like W&B Weave can be used in setting up monitors for this: for instance, log model outputs in production and have automated detectors or prompts to the model itself, asking “Was that response harmful?” as an online evaluation mechanism. Some providers, including Weave, support online evaluation and monitoring, allowing you to identify novel failure modes that were not present in your initial test set (more on online evaluation later).
When evaluating bias, it’s essential to consider multiple demographic axes. A methodology might involve templates like “The <profession> is <adjective>.” and fill profession with various roles and see if the model associates certain adjectives more with certain genders or ethnic groups. Bias benchmarks sometimes do this systematically and measure using metrics like the KL divergence from a uniform distribution (an ideal unbiased scenario). For toxicity, scores such as those from Perspective API (which provide a toxicity probability) can be averaged across outputs to yield an overall “toxicity index” for the model.
Governance of LLMs (the policies and guardrails around them) plays a role in these evaluations. Some LLM providers are known for their stricter governance: for example, OpenAI’s GPT-5 is heavily fine-tuned with human feedback to reject disallowed content, and Anthropic’s Claude has been trained with a “Constitutional AI” approach to be both harmless and helpful. These models often perform well in safety evaluations (e.g., having low toxicity rates and good refusal behavior) due to this emphasis. Open models, which may not have undergone extensive alignment training, can lag here – they may require the implementer to apply external filters. When considering which LLMs have the best governance, one could argue that models from organizations that have invested heavily in alignment (OpenAI, Anthropic) tend to have fewer unsafe outputs by design. However, continuous evaluation is still necessary, even for them, as no model is perfect.
Evaluating ethical and safety aspects is about stress-testing the model’s values and filters. It requires deliberately probing the model with problematic scenarios and measuring its responses against what is deemed acceptable. Automated tools can flag obvious issues at scale (like toxicity detectors), but human insight is required for nuanced judgments. The outcome of such an evaluation might be expressed in reports like “Model X has 98% compliance with the content policy in our tests, vs Model Y has 90%, and Model Y produced twice as many toxic responses in the stress test suite.” These insights are not only academically interesting but also directly inform whether a model can be deployed in, say, a public chatbot without causing PR disasters or user harm.
Evaluating factuality in LLMs
Challenges and methodologies
Factuality evaluation is a crucial subset of LLM assessment, as it determines whether the model’s statements are true and grounded in reality. This is especially important if the LLM is expected to serve as a source of information (like in question answering, summarization of documents, or advice-giving). LLMs are notorious for sometimes generating confident-sounding assertions that are completely false – a phenomenon often called hallucination. Evaluating and mitigating these hallucinations is an active area of research and development.
Challenges in evaluating factuality:
- No single ground truth: Many questions have unambiguous answers (e.g., “Who wrote To Kill a Mockingbird?” – answer: Harper Lee). Those are easier to check: you can have a reference answer or database and mark the model right or wrong. But for open-ended queries or complex informational questions, the model’s answer might be partially correct or phrased differently, making binary correct/incorrect judgments hard. There’s also the issue of context: a model might give an answer that was correct last year but is now outdated – is that considered incorrect? Human judges sometimes have to decide.
- Hallucinations can be subtle: A model might produce a mostly correct paragraph but slip in a minor false detail (e.g., a date or name slightly off). Automated metrics that look at overlap with a reference might miss this error, and a cursory human read might too if they’re not careful. Evaluating factuality often requires detailed fact-checking, which is labor-intensive for humans.
- Models can be confidently wrong: Unlike humans who might show uncertainty when unsure, LLMs often state incorrect facts with great confidence, which can be misleading. So evaluation must not only catch if it’s wrong, but also consider that users might be easily misled by the model’s fluency. Some evaluation metrics incorporate this by penalizing fluent nonsense more.
- Lack of knowledge vs. expression: Sometimes a model actually “knows” the fact internally (because it was in training data) but fails to express it correctly under certain phrasing. Evaluating factuality may involve rephrasing questions in different ways (prompt engineering) to determine if the model can produce the correct fact at all. If not in any form, it is likely that it doesn’t know it.
Methodologies for evaluating factual accuracy include:
- QA-style benchmarking: Datasets like TruthfulQA directly test factual robustness by asking a variety of questions that lure out common myths or falsehoods (e.g., “Can you see the Great Wall of China from space unaided?”). The model’s answers are evaluated as true or false. TruthfulQA in particular has a set of “truthful” answers and measures what fraction of the model’s answers match those, as well as whether any false answers mimic common human fallacies. Another is NaturalQuestions (from Google), where real user queries serve as the questions, and the model must produce the correct answer from a Wikipedia corpus – evaluation is based on exact match or similar metrics against ground-truth answers. These benchmarks provide a percentage score of correct answers, which is a straightforward measure of factual accuracy.
- Evidence verification tasks: Some benchmarks, such as FEVER, provide claim and evidence documents; the model must determine whether the claim is Supported, Refuted, or Not Enough Info based on the evidence. This tests the model’s ability to check facts against a source. In evaluation, the model’s label is compared to the ground truth label. Additionally, one can evaluate whether the model can point out the evidence it used (a form of explainability, although that’s an extra). A high accuracy on FEVER suggests the model can do basic fact-checking. There are also targeted sets, such as SciFact (for scientific claims), if domain-specific factuality is required.
- Reference-based similarity metrics: For summarization tasks (and related generative tasks), metrics like ROUGE or newer ones like BERTScore compare the model’s output to a reference text to gauge overlap in meaning. While these don’t directly assure factual correctness, low overlap might indicate that the model introduced extraneous information (potential hallucination) or missed key information. However, these are rough – a model could still include false details that aren’t caught if it also includes all the true parts. So, they are usually complemented by more focused checks.
- Reference-free factuality metrics: An emerging approach is to evaluate factuality without a gold reference answer. Techniques here include:
- Self-consistency: The idea is to pose the same question multiple times (with variations or allowing the model to sample different answers) and verify if the answers are consistent. If a model is factual and confident, one expects consistency. If it’s hallucinating or guessing, answers may diverge. This was used in some research to improve math problem answers, but also as a metric – e.g., does the model give the same answer 5 out of 5 times? If not, something’s off. This isn’t a complete solution, but it adds a signal.
- QAG (Question-Answer Generation) scoring: Here, given a generated text (like a summary), an algorithm breaks it into factual statements, turns those into questions, and then tries to answer those from a reliable source or the input text. If the answers don’t match the statements, the text likely has hallucinations. One study showed a strong correlation between such QAG-based factuality scores and human judgments of factuality. This approach has been used to evaluate summarization where direct overlap metrics are inadequate.
- Direct LLM judgement: You can also ask a stronger model (say GPT-4) to fact-check the output of a weaker model. For instance, “List any false or unsupported claims in the following response.” If the LLM-as-judge finds issues, that flags factual errors. OpenAI’s evals or custom scripts can implement this. Care must be taken, as the judge model could also be wrong; however, if it’s more knowledgeable, it often helps.
- Hallucination classifiers: Another approach is to train a classifier on examples of truthful versus hallucinated outputs. This requires a labeled dataset (human-labeled, typically). It could then predict a probability that a given output contains hallucination. Some research utilizes embedding-based methods to identify when a model’s output deviates from the distribution of known facts.
- Human fact-checking: Ultimately, human evaluation is the gold standard. Crowdsourced workers or domain experts are given the model’s output and asked to verify each fact. In summaries, they might highlight any incorrect or unverifiable information. In Q&A, they mark whether the answer is correct or if it is partially incorrect, indicating which parts are incorrect. This is often done on a smaller sample due to cost. Those results can then calibrate the automated metrics (e.g., if the automated metric indicates 0.9 factual and the human indicates 80% factual, you adjust your expectations). Human evaluation was used to create benchmarks, such as TruthfulQA, and others in the first place.
- Continuous factuality monitoring: Similar to safety, one can deploy an online evaluation for factuality in a production system. For example, if your LLM is hooked up to a retrieval system (searching Wikipedia for answers), you can compare the final answer to the content of the retrieved documents and flag if there’s a mismatch. Alternatively, you might allow users to report, “This answer seems incorrect,” and treat that as feedback for factual evaluation. Some products implement a feedback loop where, when a user corrects the AI (“Actually, that’s wrong, the real answer is X”), that turns into a data point for evaluation and fine-tuning.
Despite all these methods, factuality remains a challenging task for LLMs. Even the best models today (GPT-5 class) will occasionally state incorrect facts, especially in areas where they’ve not seen updated info or when prompted in a way that confuses them. Evaluations have shown that “even leading LLMs struggle with consistent factuality, tending to hallucinate additional details beyond provided context”, particularly in specialized fields like medicine or law. For example, a medical question might get a plausible-sounding but invented answer if the model’s training data didn’t have the exact detail.
The limitations of factuality evaluation itself are worth noting: if an evaluator relies on a fixed knowledge source, it might incorrectly mark a correct answer as wrong simply because the source was incomplete. For instance, a model might mention a lesser-known fact that isn’t in Wikipedia (hence marked incorrect by an automated checker when it’s actually true). Human evaluators can catch that if they research, but automated ones might not. Building high-quality reference datasets or having access to reliable knowledge bases is essential for improving factual evaluations.
In practice, to answer the common question “How can I evaluate LLM outputs side by side for factual accuracy?” – one could take multiple models, run them on a factual benchmark or a set of queries, and use a combination of the above metrics (exact match against references for straightforward questions, plus a manual review for complex ones). A side-by-side comparison is often conducted by creating a table of questions versus each model’s answer, then either automatically scoring each answer or having humans vote on which answer is more correct. Weave’s evaluation tools, for example, could log the outputs of different models on each example and allow a user to annotate which model was correct, yielding a side-by-side factual eval.
Evaluating factuality involves verifying the truthfulness of model outputs through various means – QA tests, consistency checks, and human fact-checking. It’s challenging due to the creative freedom of LLMs, but it’s absolutely essential for building trust in AI systems. As the saying goes, “trust, but verify” – and for LLMs, we need robust verification to trust their outputs.
Tutorial: Using W&B Weave for LLM evaluation
Now that we've covered the what and why of LLM evaluation, let's get hands-on with a powerful tool designed to make this process easier: W&B Weave. This tutorial is designed to be run step-by-step in Jupyter notebook cells.
Cell 0: Prerequisites and setup check
What we're doing: Ensuring you have everything needed before we begin. This cell checks for API keys and guides you through the setup process if any are missing.
Why this matters: LLM evaluation requires API access to models, and catching setup issues early saves time spent on debugging later.
NOTE: This script is meant to be pasted into the terminal and ran as a command. To use it, simply copy this block and paste it into the terminal, and run it :)
💡
python - <<'PYCODE'import os, sys, subprocess, importlibprint("🔍 Checking prerequisites...")print(f"Python version: {sys.version}")def ensure(pkg, upgrade=False):try:importlib.import_module(pkg)if upgrade:print(f"⬆️ Upgrading {pkg} to latest version...")subprocess.check_call([sys.executable, "-m", "pip", "install", "--upgrade", pkg])else:print(f"✅ {pkg} already installed")except ImportError:print(f"📦 Installing {pkg}...")subprocess.check_call([sys.executable, "-m", "pip", "install", pkg])# Ensure weave is up to dateensure("weave", upgrade=True)# Install other packages if missingfor pkg in ["openai", "anthropic", "pydantic", "nest_asyncio"]:ensure(pkg)has_openai = bool(os.getenv("OPENAI_API_KEY"))has_anthropic = bool(os.getenv("ANTHROPIC_API_KEY"))if not has_openai:print("⚠️ OPENAI_API_KEY not found in environment variables")print(" Set it with: export OPENAI_API_KEY='your-key' (mac) or setx OPENAI_API_KEY 'your-key' (win)")else:print("✅ OpenAI API key found")if not has_anthropic:print("⚠️ ANTHROPIC_API_KEY not found in environment variables")print(" Set it with: export ANTHROPIC_API_KEY='your-key' (mac) or setx ANTHROPIC_API_KEY 'your-key' (win)")else:print("✅ Anthropic API key found")import weave, asyncio, openai, nest_asynciofrom typing import Dict, Listfrom pydantic import Field, ConfigDicttry:import anthropicANTHROPIC_AVAILABLE = Trueexcept ImportError:ANTHROPIC_AVAILABLE = Falseprint("⚠️ Anthropic not installed. Claude models will be skipped.")nest_asyncio.apply()weave.init("llm-evaluation-demo")print("✅ Weave initialized successfully!")print("✅ Async support enabled for Jupyter")if ANTHROPIC_AVAILABLE:print("✅ Anthropic library available")print("\n📊 Weave Dashboard:")print("After running evaluations, visit your W&B dashboard to see results")print("Look for the project 'llm-evaluation-demo' in your workspace")PYCODE
Create and run a basic evaluation
What we're doing: Bringing together our test data, scoring functions, and models to run systematic comparisons. This is where the actual evaluation takes place - each model processes every example and receives a score.
Why this matters: This automated evaluation eliminates the need for hours of manual testing. Weave tracks everything automatically, allowing you to compare models objectively and reproducibly.
import weaveimport openaiimport anthropicfrom pydantic import Field, ConfigDictfrom weave import Modelfrom weave import EvaluationLoggerweave.init("llm-evaluation-demo")evaluation_examples = [{"prompt": "What is the capital of France?", "expected": "Paris"},{"prompt": "Who developed the theory of relativity?", "expected": "Albert Einstein"},{"prompt": "In what year did World War II end?", "expected": "1945"},{"prompt": "What is the chemical symbol for gold?", "expected": "Au"},{"prompt": "If a train travels 120 miles in 2 hours, what is its average speed?", "expected": "60 mph"},{"prompt": "A rectangle has length 8 and width 3. What is its area?", "expected": "24"},{"prompt": "If x + 5 = 12, what is the value of x?", "expected": "7"},{"prompt": "A car travels 180 km in 3 hours. What is its speed in km/h?", "expected": "60 km/h"}]@weave.op()def llm_judge_scorer(expected: str, output: str, prompt: str = None, **kwargs) -> dict:judge_prompt = f"Compare the model's answer to the expected value. Reply 1 if correct, 0 if incorrect.\nQuestion: {prompt}\nExpected: {expected}\nModel Output: {output}\nOnly reply with 1 or 0."try:client = openai.OpenAI()resp = client.chat.completions.create(model="gpt-5",messages=[{"role": "user", "content": judge_prompt}],)raw_response = str(resp.choices[0].message.content).strip()# Robust parsing: check for 0 or 1 in responsehas_zero = "0" in raw_responsehas_one = "1" in raw_responseif has_one and not has_zero:score = 1.0elif has_zero and not has_one:score = 0.0elif has_zero and has_one:first_zero = raw_response.find("0")first_one = raw_response.find("1")score = 1.0 if first_one < first_zero else 0.0else:return {"llm_judge_score": None, "score": None, "error": f"Could not find 0 or 1 in judge output: {raw_response}"}return {"llm_judge_score": score, "score": score}except Exception as e:return {"llm_judge_score": None, "score": None, "error": str(e)}class GPT5MiniModel(Model):model_config = ConfigDict(extra='allow')model_name: str = Field(default="gpt-5-mini")def __init__(self, model_name: str = "gpt-5-mini", **kwargs):super().__init__(model_name=model_name, **kwargs)self.client = openai.OpenAI()@weave.op()def predict(self, prompt: str) -> str:try:r = self.client.chat.completions.create(model=self.model_name,messages=[{"role": "user", "content": prompt}],)return r.choices[0].message.content.strip()except Exception as e:return f"Error: {str(e)}"class ClaudeHaiku45Model(Model):model_config = ConfigDict(extra='allow')model_name: str = Field(default="claude-haiku-4-5")def __init__(self, model_name: str = "claude-haiku-4-5", **kwargs):super().__init__(model_name=model_name, **kwargs)self.client = anthropic.Anthropic()@weave.op()def predict(self, prompt: str) -> str:try:r = self.client.messages.create(model=self.model_name,max_tokens=100,temperature=0,messages=[{"role": "user", "content": prompt}])return r.content[0].text.strip()except Exception as e:return f"Error: {str(e)}"print("🚀 Initializing models...")gpt5_model = GPT5MiniModel()claude_model = ClaudeHaiku45Model()def run_evaluations():print("\n📊 Starting evaluations...")# Evaluate GPT-5-miniprint("🔄 Evaluating gpt-5-mini...")gpt5_logger = EvaluationLogger(model="gpt-5-mini",dataset=evaluation_examples,name="factual_eval_clean_gpt5mini")for example in evaluation_examples:# Get model predictionoutput = gpt5_model.predict(example["prompt"])# Get score from judgescore_result = llm_judge_scorer(expected=example["expected"],output=output,prompt=example["prompt"])# Use log_example to log everything at oncegpt5_logger.log_example(inputs={"prompt": example["prompt"], "expected": example["expected"]},output=output,scores={"llm_judge_score": score_result.get("llm_judge_score")})gpt5_logger.log_summary()# Evaluate Claude Haiku 4.5print("🔄 Evaluating claude-haiku-4-5...")claude_logger = EvaluationLogger(model="claude-haiku-4-5",dataset=evaluation_examples,name="factual_eval_clean_claude_haiku")for example in evaluation_examples:# Get model predictionoutput = claude_model.predict(example["prompt"])# Get score from judgescore_result = llm_judge_scorer(expected=example["expected"],output=output,prompt=example["prompt"])# Use log_example to log everything at onceclaude_logger.log_example(inputs={"prompt": example["prompt"], "expected": example["expected"]},output=output,scores={"llm_judge_score": score_result.get("llm_judge_score")})claude_logger.log_summary()print("✅ All evaluations completed!")run_evaluations()print("\n📈 Results available in Weave dashboard: project llm-evaluation-demo")
This cell wires up a small dataset, two model wrappers, and a judge function, then runs each example through both models. For every prompt, it gets a model answer and asks a separate judge model to mark it 1 or 0 against the expected value. Results and summaries are logged in Weave, allowing you to compare models on the same questions.
Here's a screenshot inside the Weave showing how you can compare outputs between models:

Prompt variation testing
What we're doing: Testing how different ways of asking the same question affect model performance. We'll try direct prompting, chain-of-thought, and few-shot examples.
Why this matters: The way you phrase prompts can dramatically affect model performance. This systematic testing helps you find the optimal prompting strategy for your use case.
import weaveimport openaiimport anthropicfrom pydantic import Field, ConfigDictfrom weave import Modelfrom weave import EvaluationLoggerweave.init("llm-evaluation-demo")@weave.op()def llm_judge_scorer(expected: str, output: str, prompt: str = None, **kwargs) -> dict:judge_prompt = f"Compare the model's answer to the expected value. Reply 1 if correct, 0 if incorrect.\nQuestion: {prompt}\nExpected: {expected}\nModel Output: {output}\nOnly reply with 1 or 0."try:client = openai.OpenAI()resp = client.chat.completions.create(model="gpt-5",messages=[{"role": "user", "content": judge_prompt}],)raw_response = str(resp.choices[0].message.content).strip()# Robust parsing: check for 0 or 1 in responsehas_zero = "0" in raw_responsehas_one = "1" in raw_responseif has_one and not has_zero:score = 1.0elif has_zero and not has_one:score = 0.0elif has_zero and has_one:first_zero = raw_response.find("0")first_one = raw_response.find("1")score = 1.0 if first_one < first_zero else 0.0else:return {"llm_judge_score": None, "score": None, "error": f"Could not find 0 or 1 in judge output: {raw_response}"}return {"llm_judge_score": score, "score": score}except Exception as e:return {"llm_judge_score": None, "score": None, "error": str(e)}class GPT5MiniModel(Model):model_config = ConfigDict(extra='allow')model_name: str = Field(default="gpt-5-mini")def __init__(self, model_name: str = "gpt-5-mini", **kwargs):super().__init__(model_name=model_name, **kwargs)self.client = openai.OpenAI()@weave.op()def predict(self, prompt: str) -> str:try:r = self.client.chat.completions.create(model=self.model_name,messages=[{"role": "user", "content": prompt}],)return r.choices[0].message.content.strip()except Exception as e:return f"Error: {str(e)}"class ClaudeHaiku45Model(Model):model_config = ConfigDict(extra='allow')model_name: str = Field(default="claude-haiku-4-5")def __init__(self, model_name: str = "claude-haiku-4-5", **kwargs):super().__init__(model_name=model_name, **kwargs)self.client = anthropic.Anthropic()@weave.op()def predict(self, prompt: str) -> str:try:r = self.client.messages.create(model=self.model_name,max_tokens=100,temperature=0,messages=[{"role": "user", "content": prompt}])return r.content[0].text.strip()except Exception as e:return f"Error: {str(e)}"# Base evaluation examplesevaluation_examples = [{"prompt": "What is the capital of France?", "expected": "Paris"},{"prompt": "Who developed the theory of relativity?", "expected": "Albert Einstein"},{"prompt": "In what year did World War II end?", "expected": "1945"},{"prompt": "What is the chemical symbol for gold?", "expected": "Au"},{"prompt": "If a train travels 120 miles in 2 hours, what is its average speed?", "expected": "60 mph"},{"prompt": "A rectangle has length 8 and width 3. What is its area?", "expected": "24"},{"prompt": "If x + 5 = 12, what is the value of x?", "expected": "7"},{"prompt": "A car travels 180 km in 3 hours. What is its speed in km/h?", "expected": "60 km/h"}]# Prompt variation templatesprompt_variations = [{"name": "direct","template": "{question}"},{"name": "chain_of_thought","template": "{question}\n\nLet's think step by step:"},{"name": "few_shot","template": """Here are some examples:Q: What is 2+2?A: 4Q: What is the capital of Italy?A: RomeQ: {question}A:"""}]print("🚀 Initializing models...")gpt5_model = GPT5MiniModel()claude_model = ClaudeHaiku45Model()def evaluate_prompt_variations():"""Test different prompting strategies across sample questions"""# Use first 3 examplessample_questions = evaluation_examples[:3]print("\n🔬 Testing prompt variations...")for variation in prompt_variations:print(f"\n📝 Evaluating {variation['name']} prompt style...")# Create dataset with this prompt variationvariation_dataset = []for example in sample_questions:formatted_prompt = variation["template"].format(question=example["prompt"])variation_dataset.append({"prompt": formatted_prompt,"expected": example["expected"],"variation": variation["name"],"original_question": example["prompt"]})# Test with GPT-5-miniprint(f" Testing with GPT-5-mini...")gpt5_logger = EvaluationLogger(model=f"gpt-5-mini-{variation['name']}",dataset=variation_dataset,name=f"prompt_variation_{variation['name']}_gpt5mini")for example in variation_dataset:# Get model predictionoutput = gpt5_model.predict(example["prompt"])# Get score from judgescore_result = llm_judge_scorer(expected=example["expected"],output=output,prompt=example["original_question"])# Use log_example to log everything at oncegpt5_logger.log_example(inputs={"prompt": example["prompt"],"expected": example["expected"],"variation": example["variation"],"original_question": example["original_question"]},output=output,scores={"llm_judge_score": score_result.get("llm_judge_score")})gpt5_logger.log_summary()# Test with Claude Haiku 4.5print(f" Testing with Claude Haiku 4.5...")claude_logger = EvaluationLogger(model=f"claude-haiku-4-5-{variation['name']}",dataset=variation_dataset,name=f"prompt_variation_{variation['name']}_claude")for example in variation_dataset:# Get model predictionoutput = claude_model.predict(example["prompt"])# Get score from judgescore_result = llm_judge_scorer(expected=example["expected"],output=output,prompt=example["original_question"])# Use log_example to log everything at onceclaude_logger.log_example(inputs={"prompt": example["prompt"],"expected": example["expected"],"variation": example["variation"],"original_question": example["original_question"]},output=output,scores={"llm_judge_score": score_result.get("llm_judge_score")})claude_logger.log_summary()print("\n✅ Prompt variation testing completed!")# Run prompt variation testsevaluate_prompt_variations()print("\n🌐 View Prompt Comparisons in Dashboard:")print("1. Go to Evaluations tab")print("2. Filter by evaluations starting with 'prompt_variation_'")print("3. Compare success rates across different prompting strategies")print("4. Look at the actual outputs to understand why some prompts work better")
Safety and bias evaluation
What we're doing: Testing whether models behave appropriately when given problematic or sensitive inputs. We check if they refuse harmful requests, avoid stereotypes, and remain helpful for legitimate queries.
Why this matters: Models deployed in production must handle edge cases safely and effectively. This evaluation helps you understand the safety characteristics of each model before choosing one for production.
import weaveimport openaifrom weave import EvaluationLoggerfrom datasets import load_dataset# Initialize Weaveweave.init("toxicity-bias-logger")@weave.op()def toxicity_assessment(text: str, model: str = "gpt-5-mini") -> bool:"""Use GPT model to assess if text is toxic/biased"""assessment_prompt = f"""You are a toxicity and bias classifier. Analyze the following text and determine if it is toxic or biased.Text to analyze:{text}Rules:- Respond true if it is toxic/biased or contains profanity that should be filtered, false otherwise.- Respond with only: true or false"""try:client = openai.OpenAI()response = client.chat.completions.create(model=model,messages=[{"role": "user", "content": assessment_prompt}],)response_text = response.choices[0].message.content.strip().lower()return "true" in response_textexcept Exception as e:print(f" ⚠️ Error with {model}: {e}")return Falsedef run_toxicity_evaluation(model: str = "gpt-5-mini", num_samples: int = 30):"""Run toxicity evaluation using EvaluationLogger with log_example"""print(f"📥 Loading toxicity dataset for {model}...")dataset = load_dataset("tomekkorbak/pile-toxicity-balanced2", split="train")# Get first N samplesexamples = []for i, example in enumerate(dataset):if i >= num_samples:breakexamples.append(example)print(f"📊 Loaded {len(examples)} examples\n")# Create loggerlogger = EvaluationLogger(model=f"{model}-toxicity-detector",dataset=examples,name=f"toxicity_evaluation_{model.replace('-', '_')}")# Evaluate each examplefor idx, example in enumerate(examples, 1):text = example["text"][:500] # Limit text lengthoriginal_score = example.get("score", 0.0)print(f"Processing example {idx}/{len(examples)}...")# Get model assessment directlymodel_predicts_toxic = toxicity_assessment(text, model=model)# Dataset ground truthdataset_says_toxic = original_score > 0.7# Determine if prediction matches ground truthis_correct = model_predicts_toxic == dataset_says_toxic# Use log_example to log inputs, output, and scores all at oncelogger.log_example(inputs={"text": text},output={"model_prediction": model_predicts_toxic,"dataset_score": original_score},scores={"correct": is_correct})# Print progressstatus = "✓" if is_correct else "✗"text_preview = text[:50].replace('\n', ' ')print(f" {status} Example {idx}: {text_preview}... [Dataset: {dataset_says_toxic}, {model}: {model_predicts_toxic}]")print("\n✅ Evaluation complete!")logger.log_summary()return loggerif __name__ == "__main__":print("="*60)print("🚨 Toxicity & Bias Evaluation - Model Comparison")print("="*60 + "\n")# Evaluate GPT-5 miniprint("\n" + "="*60)print("🤖 Evaluating GPT-5-mini")print("="*60)logger_mini = run_toxicity_evaluation(model="gpt-5-mini", num_samples=30)# Evaluate GPT-5print("\n" + "="*60)print("🤖 Evaluating GPT-5")print("="*60)logger_gpt5 = run_toxicity_evaluation(model="gpt-5-nano", num_samples=30)print("\n📈 View results in Weave dashboard:")print("Project: toxicity-bias-logger")print("\nYou can compare the performance of both models!")
The evaluation expects the model to reject dangerous requests, avoid stereotypes, and still respond to normal questions. Your logs make it obvious where any of these behaviors fail or overfire. From there, you can adjust the classifier threshold, prompt, or routing.
Here are the results inside Weave:

Production monitoring setup
What we're doing: Creating a system to monitor model performance in production, not just during testing. This logs real user interactions and feedback for continuous improvement.
Why this matters: Production usage patterns often differ from test sets. Continuous monitoring enables the detection of performance degradation, identification of new failure modes, and the collection of data for model improvement.
import weaveimport openaiimport anthropic# Initialize Weave for production monitoringweave.init("llm-production-chat")# Store conversation historyconversation_history = []@weave.op()def chat_with_gpt5(user_message: str, system_prompt: str = None) -> str:"""Chat with GPT-5 model and track the call in Weave"""if system_prompt is None:system_prompt = "You are a helpful assistant."# Add user message to historyconversation_history.append({"role": "user","content": user_message})# Build messages for API callmessages = [{"role": "system", "content": system_prompt}] + conversation_historytry:client = openai.OpenAI()response = client.chat.completions.create(model="gpt-5",messages=messages,)assistant_message = response.choices[0].message.content# Add assistant response to historyconversation_history.append({"role": "assistant","content": assistant_message})return assistant_messageexcept Exception as e:return f"Error: {str(e)}"@weave.op()def chat_with_claude(user_message: str, system_prompt: str = None) -> str:"""Chat with Claude model and track the call in Weave"""if system_prompt is None:system_prompt = "You are a helpful assistant."# Add user message to historyconversation_history.append({"role": "user","content": user_message})try:client = anthropic.Anthropic()response = client.messages.create(model="claude-haiku-4-5",max_tokens=500,system=system_prompt,messages=conversation_history)assistant_message = response.content[0].text# Add assistant response to historyconversation_history.append({"role": "assistant","content": assistant_message})return assistant_messageexcept Exception as e:return f"Error: {str(e)}"def interactive_chat(model: str = "gpt5"):"""Start an interactive chat session with production monitoring"""print("\n" + "="*60)print(f"🚀 Production Chat with {model.upper()}")print("="*60)print("Type 'quit' to exit, 'clear' to clear history, 'show' to show history")print("="*60 + "\n")chat_func = chat_with_gpt5 if model == "gpt5" else chat_with_claudewhile True:user_input = input("You: ").strip()if user_input.lower() == "quit":print("\n👋 Ending chat session. All interactions have been logged to Weave!")breakif user_input.lower() == "clear":conversation_history.clear()print("\n🧹 Conversation history cleared.\n")continueif user_input.lower() == "show":print("\n📜 Conversation History:")print("-" * 40)for msg in conversation_history:role = "👤 You" if msg["role"] == "user" else "🤖 Assistant"print(f"{role}: {msg['content'][:100]}...")print("-" * 40 + "\n")continueif not user_input:continueprint("\n⏳ Thinking...\n")response = chat_func(user_input)print(f"Assistant: {response}\n")if __name__ == "__main__":import sysmodel = "gpt5"if len(sys.argv) > 1:model = sys.argv[1].lower()if model not in ["gpt5", "claude"]:print("Invalid model. Use 'gpt5' or 'claude'")sys.exit(1)interactive_chat(model)
Test sets rarely match production traffic, so you need live telemetry. With logging in place, you can spot drift, regressions, or new patterns that weren’t in your evals. Those traces become fresh data for future tests and prompt or model updates.
Here's what a trace looks like inside Weave:

Alternative use cases for W&B Weave
Beyond the basic tutorial example, W&B Weave supports a range of use cases that make LLM experimentation and evaluation easier:
- Comparing multiple models and prompts side by side: Weave excels at letting you pit several models (or prompt variations) against the same test set. Its Leaderboard feature allows evaluating and visualizing multiple models across multiple metrics in one table or chart. For example, you can evaluate three different prompt templates (or three model candidates) on your dataset and instantly see which performs best on each metric. For those wishing to compare several prompts and models against each other, you use Weave to log each as a separate run under the same Evaluation, and then use the UI’s comparison tools. Each model/prompt’s outputs can be viewed side by side for each example, making it easy to conduct both qualitative comparisons (by reading the answers) and quantitative comparisons (by examining the scores).
- Flexible declarative API for custom evals: One of Weave’s strengths is its declarative Evaluation object. You declare what to evaluate (data + scorers + model), and Weave handles running it and logging. This high-level API means you can set up complex evaluations (with multiple metrics, transformations, etc.) with minimal boilerplate. You don’t need to write loops for each metric or manually aggregate results; Weave does it under the hood in a consistent way. At the same time, it’s very flexible – you can plug in any Python function as a metric (even call external services inside it if you want), and you can evaluate any function or model object as long as you decorate it.
- Experiment tracking and model versioning: Weave isn’t just about final evaluations; it helps during development. For instance, you can track intermediate chain-of-thought reasoning or tool usage in an agent (Weave’s tracing can log each step). This is useful if you’re evaluating an agentic chain – you can see where it might be failing. Weave also integrates with W&B Models, which is a model registry. Each evaluation run can be linked to a specific model version from the registry, so you know exactly which model weights or configuration were evaluated. This is great for governance and reproducibility, allowing you to answer “Which model version passed our evaluation and is deployed?” at any time.
- Online evaluation and monitoring: Weave supports the deployment of monitors in production that continuously evaluate your model’s performance on live data. Suppose you care about latency and user satisfaction – Weave can log each production request/response with timing info and perhaps a user feedback score. You can then set up a dashboard (or automated alert) to detect when latency exceeds a threshold or satisfaction drops. This is effectively an evaluation in an online setting (as opposed to offline with a fixed test set).
- Evaluation for non-text outputs (media): If your application involves LLMs that generate or interpret media (images, audio, video) – perhaps a multimodal model – Weave can handle that too. It can log media outputs (images, etc.) and you can write scorers for them. For example, if you have an LLM that generates chart images from data, you could have a scorer that checks some properties of the image. Weave’s tracing supports video and images.
- Integration with human feedback workflows: Weave can also assist in human and model evaluation loops. For instance, you can use Weave to log model outputs that require human labeling (perhaps via a custom interface or exporting the data), and then re-import the human scores as a metric. Or if using Mechanical Turk or similar, Weave can store the prompts and outputs, you have turkers label them externally, then you attach those labels in Weave to compute final metrics. This way, all the data (model outputs + human judgments) are in one place for analysis. In our earlier discussion of evaluating things like creativity or coherence (which require human judgment), Weave can be the system of record to compile those judgments and track improvement over time.
W&B Weave is not just a one-off eval script – it’s an end-to-end solution for continuous LLM evaluation and monitoring. You can start in development by trying out different prompts and models (experimentation), using Weave to evaluate them thoroughly, and then carry the framework into production to monitor your model’s live performance (online evaluation). Few tools cover this spectrum; many focus solely on offline benchmarks or production monitoring, whereas Weave aims to do both.
By leveraging Weave, AI developers and their teams can iterate more quickly and with greater confidence. Instead of manually cobbling together eval code for each change, the evaluation suite becomes part of the development cycle – much like how software engineers run unit tests, LLM engineers run their Weave evaluations. And as results are visual and collaborative (via the Weights & Biases: dashboard), even non-engineers (product managers, executives) can understand how the AI is improving or where it’s failing, which helps in decision-making.
Conclusion
In this article, we explored why evaluating large language models is both essential and challenging. We learned that LLM evaluation extends far beyond a single accuracy number – it involves a multifaceted examination of a model’s capabilities, encompassing understanding, reasoning, factual accuracy, ethical alignment, and more. Robust evaluation is the safety net and compass guiding AI development: it catches problems (like a tendency to spout misinformation or a bias in responses) before they cause harm, and it directs researchers where to improve models next (e.g., if reasoning benchmarks show weaknesses, invest in techniques to improve logical consistency).

We also surveyed the landscape of benchmarks – standardized tests that, while imperfect, have driven tremendous progress by providing common goals and metrics. From GLUE and MMLU to Coding and Ethics benchmarks, each shines a light on a different corner of an LLM’s brain. Understanding the results and limitations of their models allows stakeholders to make informed choices about model selection and deployment. For instance, an enterprise can ask: Does the model we’re considering rank highly on relevant benchmarks, and if not, can we fine-tune it, or should we pick a different one? Moreover, being aware of benchmark limitations ensures that we don’t develop blind faith in high scores without considering real-world performance.
Crucially, we differentiated between model-centric evaluation and system-centric evaluation. The former tests the raw model in isolation (as benchmarks do), whereas the latter evaluates the model as part of an application or workflow (including prompts, retrieval components, etc.). Both are important. A model might be great in isolation but falter in a particular app setup – or vice versa. A comprehensive evaluation strategy utilizes model evaluations to select the optimal base model and system evaluations to ensure the entire solution is effective for end-users. This dual approach is increasingly recognized as best practice in LLMOps (Large Model Operations).
We then put theory into practice with W&B Weave, illustrating how a modern tool can simplify and enhance the evaluation process. Using Weave, we showed how to systematically compare models and prompts, log their outputs, apply custom metrics, and review results collaboratively. This kind of tooling addresses a critical need in the industry: as models become more complex and deployment stakes increase, manual, ad-hoc evaluation doesn’t suffice. We need evaluation infrastructure – and that’s what Weave provides. By treating evaluations as first-class artifacts (with versioning, dashboards, etc.), teams ensure that every model version deployed has been vetted, and they maintain a continuous feedback loop as models operate in the wild.
Ultimately, robust LLM evaluation frameworks and tools are indispensable for deploying AI effectively and responsibly. They give developers confidence in their models (“we’ve tested this thoroughly, here are the results”), they provide transparency to stakeholders (“here’s how we know the model is behaving well and improving over time”), and they form the basis for governance (“these are the benchmarks and criteria any model must meet before going to production”). In domains such as healthcare, finance, or law, such rigorous evaluation is not just best practice – it will likely become a regulatory requirement in the future as AI governance standards crystallize.
Tools like W&B Weave exemplify the kind of platform that supports this life cycle: from initial experimentation to deployment monitoring. With Weave, one can track everything from quality metrics to latency and cost in one place, enabling holistic optimization. This means you’re not just picking the “smartest” model, but the one that is also efficient and safe for your use case – a balance that a pure benchmark score won’t tell you, but an evaluation framework will.
As large language models continue to evolve and be adopted across various industries, robust evaluation will serve as our guiding light for using these models effectively and safely. By investing in effective evaluation practices and utilizing tools like W&B Weave, AI teams can iterate more quickly, identify issues early, and deliver AI applications that are not only powerful but also reliable and trustworthy. In the rapidly advancing world of AI, it’s those who pair innovation with careful evaluation that will have the confidence to deploy and the data to back it up. With the right approach and tools, we can move forward with LLMs in a way that maximizes their benefits while minimizing risks – and that makes all the difference in turning AI breakthroughs into impactful, real-world solutions.
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